Zenergy WHS Insight Series – Louise Howard, Transport for NSW

Interview with Louise Howard, Executive Director for Transport for NSW, by Garry Kelly


Louise is currently Executive Director Safety for Transport for NSW. This is a recent move for Louise commencing in Jan 2021, previous to this Louise was the Head of Health and Safety for Sydney Metro. Louise is known as a commercially focused and people orientated leader, where she has covered a diverse portfolio of industries representing leading brands in both the public and private sector. She has an eye for numbers and enjoys challenging the status quo. Louise is a strong advocate for diversity and inclusion and strives to empower and support people to unlock their full potential.

Louise, great to sit down today, it’s been a long overdue catch up and we appreciate you taking the time out to share your views with our readers. Especially given all that is going on these days and you are very much in demand! To get started, can you tell us a bit about last year?

2020 was a big year for me personally and for the organisations I represent. I was recognised by the Australian Financial Review by being named a BOSS Young Executive for 2020, and also won the Australian Workplace Health & Safety Awards Young Leader of the year. To round it off I was one of six finalists shortlisted for the NSW Premier’s Award and was approached to take up a new role as the Executive Director Safety for Transport for NSW, a role which I started a couple of weeks ago. It will be hard to top 2020, Garry! However the year has started off brightly and I’m looking forward to seeing what positive safety outcomes we can bring in for the people of NSW.

Industry Collaboration


In your role with Sydney Metro and now at TfNSW, would it be fair to say that it is very important that you collaborate with a variety for stakeholders and to some extent, the wider H&S industry?

Yes it definitely is. In my role with Sydney Metro, industry collaboration and engagement is key. Our projects are delivered by contractors who are our business partners and it is important that we support their growth and improvement in the work they do for us as a NSW Government agency. This will be carried through into my role at TfNSW.



I currently chair the NSW Construction WHS Working Group on Covid-19 and this has been a brilliant display from industry working highly collaboratively together, supporting one another and forging ahead keeping people employed during the COVID-19 pandemic in a healthy and safe manner. When industry and government work together anything is achievable and 2020 showed this across the construction sector.

‘Safety Agnostic’


Do you subscribe to or operate under a particular methodology when it comes to Safety?

Safety Theory is something interesting to safety professionals but nobody else really. I do not subscribe to any particular school of thought and I think each of the theories have played a role in the evolution of safety practice. I’d call myself ‘safety agnostic’ if anything and I really believe you need to meet an organisation at its current maturity level rather than simply implement a safety theory you believe to be useful. I do fundamentally think health and safety needs to be simple and accessible for all, too often H&S professionals over complicate things, focus on paper process to ‘arse cover’ and do not spend enough time on the risk profile and risk appetite of the organisation to determine where best to focus time, money and resource to provide successful support and achieve positive outcomes in health & safety.

Leadership Capability


What are the main capabilities required for successful safety leadership at all levels?

Having a whole of business view rather than just a safety ‘lens’ is really useful for H&S professionals, understand the commercial aspects of your organisation as this is the predominant driver in decision making. Being able to communicate and clearly articulate in a concise way a compelling vision for health and safety so you can influence your executive teams. This must be supported by a simple meaningful plan that is easily measured and can demonstrate performance improvement. People also need to see, touch and feel what good looks like in order for them to walk the path of improvement with you.

Always look outside your organisation, industry and sector for ideas on health and safety, I will guarantee what you are seeking to change, improve or implement has been done in another organisation before, there are very few surprises in safety!

2021 – A new role


TfNSW, $100bn + worth of projects and 25,000 people, can you explain to readers what TfNSW does?

Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions. TfNSW has over 25,000 employees and engages multiple third parties to build, operate and maintain its integrated transport network.
We are responsible for strategy, planning, policy, regulation, funding allocation and other non-service delivery functions for all modes of transport in NSW including road, rail, ferry, light rail, point to point, regional air, cycling and walking.

Downtime


What do you like to do to switch off?

I enjoy a chilled out personal life with a few key interests and self-care activities to keep me healthy and happy. I prioritise a minimum of 8-9 hours of sleep each night, this ensures I am always full of energy for the people around me but I have enough time to restore my energy each day.



Prior to Covid-19 my husband and I would travel extensively, we both follow the Formula 1 racing circuit which normally guides some of our travel plans. Travel is really an opportunity to switch off and refresh myself and calm my brain for an extended period of time. 6-8 weeks a year would be my target to travel globally, the travel planning was also a welcome distraction from work.


The other item which is really important for me is family, sharing meals together with my parents and siblings, helping out with my nephews and being available to them when they need it most.

Contact Us

Zenergy News

WHS news Australia
By Dean Woods • October 25, 2026
This week: the Best Practice Review of the model WHS laws, new Clerks Award work-from-home rules, job market data and a featured Sydney HSE Manager role.
Best Practice Review model WHS laws
By Dean Woods • October 25, 2026
Safe Work Australia's first national WHS review since 2018 makes 21 recommendations. What they cover and what HSE leaders should do before they become law.
Fake Safety Certificates: An HSE Hiring Wake-Up Call
By Dean Woods • October 19, 2026
WorkSafe Victoria is investigating fake safety qualifications. How employers should verify tickets, licences and real competency when hiring HSE talent.
Zenergy Take 5: WHS News for the Week of 19 October 2026
By Dean Woods • October 19, 2026
Queensland’s psych injury claims shake-up, fake safety certificates under investigation, fresh job market data and this week’s featured HSE role.
Zenergy Congratulates the 2026 AWHSA Finalists
By Dean Woods • October 13, 2026
Zenergy is proud to sponsor the 2026 Australian Workplace Health & Safety Awards. Meet the 52 finalists ahead of the Sydney gala on 12 November.
By Dean Woods • October 13, 2026
Welcome to Take 5, Zenergy's weekly five-minute scan of what's moving in Australian workplace health and safety, workers compensation and people & culture — five items, one featured senior role, every source named. This week: a hard regulatory deadline lands on the calendar, Safe Work Month hits its stride, and Safe Work Australia publishes the clearest picture in years of who is actually exposed to harm at work. 1. New workplace exposure limits commence 1 December — including Australia's first diesel particulate limit The transition period for Safe Work Australia's updated workplace exposure limits (WELs) for airborne contaminants ends on 1 December 2026. The list introduces Australia's first national exposure limit for diesel particulate matter — 0.01 mg/m³, measured as respirable elemental carbon — alongside revised limits for a range of other contaminants. Regulators are telling duty holders to use the remaining weeks to review exposure monitoring, confirm controls are effective, and prioritise elimination and engineering controls over reliance on RPE. If your operations involve diesel plant in enclosed or poorly ventilated environments — distribution centres, tunnels, underground mining, workshops — this is the compliance item to table at your next leadership meeting. Safe Work Australia has published guidance and a transition toolkit, and state regulators including SafeWork SA have flagged the change, as has NOPSEMA for offshore operators. Sources: Safe Work Australia — Changes to Workplace Exposure Limits (safeworkaustralia.gov.au); SafeWork SA — Get ready for new Workplace Exposure Limits (safework.sa.gov.au); NOPSEMA — Diesel engine emissions: new workplace exposure limit takes effect December 2026 (nopsema.gov.au). 2. Dates ahead: Safe Work Month's “for health” week and World Mental Health Day National Safe Work Month is underway, with Safe Work Australia's 2026 theme “Safe work is for life” running week-by-week focuses: “for health” (week two, this week), “for the future” (week three) and “for all” (week four). World Mental Health Day falls on Saturday 10 October, inside Mental Health Month — a natural prompt to put psychological health on the toolbox agenda, not just the poster wall. Regulators are active too: SafeWork NSW opened the month with a compliance operation targeting the meat processing sector. Sources: Safe Work Australia — National Safe Work Month (safeworkaustralia.gov.au/national-safe-work-month); SafeWork NSW — news, 1 October 2026 (safework.nsw.gov.au). 3. People & culture: FWO recovers $453 million for workers in 2025–26 The Fair Work Ombudsman's 2025–26 results, released 14 September, show $453 million recovered for underpaid workers across the year, with Ombudsman Anna Booth urging employers to find “compliance common ground”. For employers, the signal hasn't changed: payroll governance, award classification and record-keeping sit alongside WHS as enterprise-level compliance risks — and the regulator's recovery capability keeps growing. Worth a standing item on the people & culture risk register, especially for businesses with large award-covered or labour-hire workforces. Source: Fair Work Ombudsman media release, 14 September 2026 (fairwork.gov.au/newsroom). 4. Job market pulse: national vacancies ease, HSE demand holds The ABS's August 2026 Job Vacancies figures (released 1 October) show 325,000 vacancies nationally — down 0.9% over the quarter and 1.3% over the year, and 31.2% below the May 2022 peak. Private sector vacancies fell 2.0% for the quarter while public sector vacancies rose 7.8%. Health care and social assistance remains the deepest vacancy pool at 54,300. Against that gently easing backdrop, safety hiring is holding its ground from WHS advisors in Melbourne manufacturing to safety leadership in Queensland logistics — a spread we read as steady, sector-broad demand for proven operators rather than a hiring spike. Sources: ABS — Job Vacancies, Australia, August 2026 (abs.gov.au); 5. Industry story of the week: 68% of workers likely exposed to at least one hazard Safe Work Australia's newly published Worker Exposure Survey finds 68% of Australian workers are likely exposed to at least one physical or chemical hazard at work, with 28.9% experiencing high-level exposure. Solar UV is the most common hazard (an estimated 4.87 million workers), silica exposure covers an estimated 2.04 million workers and is heavily concentrated in construction and mining, and apprentices and trainees are disproportionately exposed across heat, silica, lead and asbestos. Construction, agriculture and mining are the industries most likely to see multiple hazard exposure. It's the week's most important read for HSE leaders — and the subject of this week's Zenergy deep-dive, where we unpack what the numbers mean for exposure monitoring, young-worker supervision and the 1 December exposure limit deadline. Sources: Safe Work Australia — Worker Exposure Survey (safeworkaustralia.gov.au); Safety Solutions, 28 September 2026 — “Over two-thirds exposed to a physical or chemical hazard, workers survey reveals”
More Posts